Free Shipping On Domestic Orders $50+
Free Shipping On Domestic Orders $50+
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Customer Service

Contact Us: Email us at katie@shoplotusware.com; we will respond within 48 hours via email or via phone if number is left

Orders: lotusware products are made-to-order and are ready for shipment on average within 3 days of order being placed

ReturnsWe hope you love your lotusware purchase!  If for any reason you are not completely happy with your item(s), we accept returns within 21 days of purchase date.  Items must be in original condition, unworn and unwashed.  We will refund your original form of payment within two weeks of receiving the goods back at our warehouse. The customer is responsible for return shipping cost. Sale merchandise is FINAL SALE and cannot be returned.

Domestic Shipping:  We offer flat rate $5 shipping via USPS and free domestic ground economy shipping on orders over $100 to the lower 48 states. We offer flat rate $10 shipping via USPS and free shipping on orders over $150 to Alaska and Hawaii.

International Shipping: We currently offer shipping to Canada and the European Union.  Flat shipping rates are $8 and $10, respectively, and free international shipping on orders over $150.

Wholesale: Please email us at katie@shoplotusware.com. Include: Store name, location including zip, other brands you carry.  Please use subject: WHOLESALE INQUIRY.

Press/Media: Email us at katie@shoplotusware.com. Please use subject: PRESS/MEDIA